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Too low to display $199.99 list($299.99)
21. Apple Remote Desktop 2 - 10 client
$12.48 list($69.95)
22. Norton Internet Security 2004
$29.99 $24.37 list($39.99)
23. SpyderSoft - Wi-Fi Defense
$19.99 list($14.99)
24. BlackICE PC Protection
$82.99 list()
25. Anycom Inc CC3024-43 Anycom Bluetooth
$299.99 $287.97 list()
26. Apple Remote Desktop 2.2 10 Client
$189.99 list()
$94.95 $23.98 list($99.95)
28. Norton Internet Security 2004
$59.85 list($69.99)
29. Norton Internet Security 2005
$99.99 $96.95
30. Mobi ReCam - Camera Monitoring
$289.99 $235.88 list($320.00)
31. Symantec Client Security Small
$109.99 list($119.99)
32. Dave V5 File & Print Sharing
$180.48 list($59.95)
33. INTEGO Net Barrier X (Macintosh)
$29.99 $28.41
34. WiFi Locator
$379.99 $378.95 list($421.00)
35. Symantec AntiVirus Small Business
$19.99 $17.88
36. Perfect Website Creator
37. Dantz AZ10F007000 Retrospect 7
$1,719.99 $1,682.82 list($1,876.00)
38. Symantec Client Security 2.0 with
$9.49 list($39.99)
39. Personal Firewall Plus 5
$13.49 list($49.95)
40. Norton Personal Firewall 2004

21. Apple Remote Desktop 2 - 10 client
list price: $299.99
our price: Too low to display
(price subject to change: see help)
Asin: B0002HTEN0
Catlog: Software
Publisher: Apple Computer
Sales Rank: 3037
US | Canada | United Kingdom | Germany | France | Japan


  • Apple¿s powerful desktop management solution for Mac OS X
  • Distribute software and remotely control and configure systems
  • Offer real-time online help to end users
  • Create detailed software and hardware reports
  • VNC-compatible screen sharing, task lists, and more

22. Norton Internet Security 2004
list price: $69.95
(price subject to change: see help)
Asin: B0000C8XYO
Catlog: Software
Publisher: Symantec
Sales Rank: 242
Average Customer Review: 1.8 out of 5 stars
US | Canada | United Kingdom | Germany | France | Japan


  • Provides essential protection from viruses, hackers, and privacy threats
  • Norton AntiVirus removes viruses from email messages, Internet downloads, & more
  • Norton Personal Firewall hides your computer on the Internet
  • Norton Intrusion Detection automatically blocks suspicious connections
  • Norton Privacy Control prevents confidential information from being unknowingly released

Reviews (234)

1-0 out of 5 stars Avoid
Overpriced and underpowered..... This software is more annoying then anything else. You practically have to turn off every setting to get your networked printers and network games to work, for example.

1-0 out of 5 stars A poorly designed product
It took me a day to install this product. If you do choose to use this product be sure to uninstall all other norton virus and internet security products even tho the instructions say that norton 2003 is uninstalled automatically--it isin't!! My computer now crashes frequently since I began using this product. My advice is to stay clear of this product until they get it fixed. One other point--don't count on getting any technical help form Symantec--they don't even have decent free help installing the product let alone using it.

1-0 out of 5 stars Stay as far away from this as you can....
I recommended this for my father based on my experience with previous versions. I wish I'd done some research first....

My father installed it on his desktop (a Dell running WinME) without any problems. When the system asked him to reboot, he said he'd do it later because it was late, and simply shut down the computer. The next morning he discovered the worst.

When he tried to boot up the computer, it started booting up normally, but when it got to his desktop, that's all he got - a blank desktop. No icons, no start menu, nothing. In fact, CTRL-ALT-DEL shows that nothing is running. Weird huh? Even weirder is that when he tried to go into 'Safe Mode', the exact same thing happens. I'm not sure what NIS 2004 did to his computer, but nothing short of reinstalling his entire system would get it to boot up.

Now comes the fun part - Symantec Technical Support and Customer Service. They don't exist. The only free tech support they have is email based, and run by people in India, who apparently don't speak English. I sent them email after email telling them that the system wouldn't boot up, and every time the sent back replies telling me to go to the 'Start Menu' and go here and there and do this and that. The just didn't get the fact that I couldn't load Windows.

So, I thought I'd give them a call to complain about the terrible tech support. I looked up their number on the internet and called. I got routed around the country to different phone systems, and then sat on hold for over two hours before I finally got frustrated enough to hang up and write the Better Business Bureau. Needless to say, I won't be installing this product on my own computer, and unless Symantec makes some major changes to the base program, won't be buying any more of their products.

If you're a computer guru, you might be able to get it to work, in which case this is a good program. The problem is, I'm a computer guru, and I couldn't make it work...

1-0 out of 5 stars Waste of Money
This software won't allow my computer to access the internet. No email gets through. All web pages are inaccessible. When the problem first occurred, I disabled the software to go to Symantec's website and followed Symantec's automated online instructions to configure it. This fixed the problem for the rest of that day, but then the problem recurred the next time I rebooted. Symantec's human tech support is $30 per incident! Why should I throw bad money after good? I'm writing this off as a $40 mistake. You're better off with a $40 router and/or some freeware security software. Norton Anti-Virus may be pretty good, but the rest of this Internet Security package sucks.

1-0 out of 5 stars Disappointed in California
I have been a Norton Internet Security user for years with total satisfaction. Upgrading to the 2004 version has nearly destroyed my Microsoft Outlook - it took hours to get back my previous Emails and more importantly my Address Book. It is still not as it was, but at least I can see everything. My Freecell is totally unusable. Also having problems with Word. The Symantec website has many articles to read to 'fix' what is broken by uploading the product. Too bad they didn't put as much effort into fixing it. I'm deleting this version from my computer and moving to something that will work! ... Read more

23. SpyderSoft - Wi-Fi Defense
list price: $39.99
our price: $29.99
(price subject to change: see help)
Asin: B00032IYEE
Catlog: Software
Publisher: Topics Entertainment
Sales Rank: 2196
US | Canada | United Kingdom | Germany | France | Japan


  • The power of MAC Address Filtering in a simple intuitive interface
  • Unique continuous background network scanning detects intruders who’ve evaded security
  • Ideal for parents
  • Reports user names and times of use
  • Monitors who’s behind on the network, even behind closed doors

24. BlackICE PC Protection
list price: $14.99
(price subject to change: see help)
Asin: B000063CWX
Catlog: Software
Publisher: Pearson Software
Sales Rank: 1939
Average Customer Review: 2.8 out of 5 stars
US | Canada | United Kingdom | Germany | France | Japan Product Description

BlackICE PC Protection is the next-generation software release of the BlackICE Defender title from Internet Security Systems. The new version offers significantly improved protection against inbound and outbound threats to deliver comprehensive firewall and intrusion protection to your PC. Novices will enjoy BlackICE PC Protection's no-nonsense approach to the security process and its intuitive interface, while more sophisticated users will appreciate its industrial-grade protection and control features. Most importantly, though, this combination of firewall and fast, unobtrusive intrusion protection guards the privacy of any home or office PC. ... Read more

Reviews (10)

5-0 out of 5 stars Easy to use, excellent software
I've owned and used BlackIce for over 7 years now. In all it's upgrades, it has been a non-intrusive, easy to use and effective software product.
The honest truth about this software is: It does a fantastic job of logging internet intrusions and STOPPING them. There is no combination of intrusion attempts that can get past this product and I've tried over the years. The interface is easy to understand and quite minimal for a product of such stature. It also boasts an effective internal application protection feature, which I don't really use (because my computer isn't full of trojan, virus, or otherwise and I never install what I don't know). Of all the other reviews below, the reviewer from Petaluma, Ca is the honest and accurate one. My experiences with the product are similar to his experiences. Be warned that some people who like the FREE ZoneAlarm, make reviews for Blackice which simply are not true. There are security reviews, you can find on the internet, which fully test Blackice and find it's a very solid and strong product which has no equal.

2-0 out of 5 stars I used this before I discovered Linux
With Linux, you can do anything you can do with BlackIce and 5,000 things you can't. Worth a few days learning how to write filters to block out things.

1-0 out of 5 stars Bad Investment
This Software is not worth the money or the trouble. I had problems since day one when I installed this piece of junk. My start up programs would not load when the application protection feature is on. Even talking to the support people still haven't got the damn software to work the way is suppose to. Piece of advice. Do not purchase this piece of junk. Stick to Symantec there are far better with their software than what this people is. This BlackIce piece of junk it ain't worth the time or the money. This is the worst software I ever bought.

1-0 out of 5 stars Beware this product!
I recently purchased this product. It did not function. repeated e-mails to the manufacturer got no response. Purchase at your own risk.

5-0 out of 5 stars Many Biased Opinions
I've used Blackice for a long time and I'm very satisfied. So many people get confused with the older versions of this software and the latest (3.6) and say that it can't filter outbound traffic. The latest version does do this very well. I've tried every internet firewall test i could find and blackice passed all of them 100%, including gibson research corporation's shields up! and leaktest. I did have to manually tweak the config file to get the thing to block ICMP pings, but it was easy. I especially like the interface, which is straightforward and doesn't use any flashy graphics to look good, it's just a piece of software that sits there and does its job. ... Read more

25. Anycom Inc CC3024-43 Anycom Bluetooth Parallel Printer Module

our price: $82.99
(price subject to change: see help)
Asin: B0006ZQ4CC
Catlog: Software
Manufacturer: Anycom Inc
Sales Rank: 3863
US | Canada | United Kingdom | Germany | France | Japan

26. Apple Remote Desktop 2.2 10 Client

our price: $299.99
(price subject to change: see help)
Asin: B0009DWKWO
Catlog: Software
Manufacturer: Apple
Sales Rank: 7567
US | Canada | United Kingdom | Germany | France | Japan

27. Microsoft UPG WIN SMALL BUSINESS SVR CAL ( T74-01215 )

our price: $189.99
(price subject to change: see help)
Asin: B00014TCT0
Catlog: Software
Publisher: Microsoft Corporation
Sales Rank: 4058
US | Canada | United Kingdom | Germany | France | Japan

28. Norton Internet Security 2004 Professional
list price: $99.95
our price: $94.95
(price subject to change: see help)
Asin: B0000C8Y0L
Catlog: Software
Publisher: Symantec
Sales Rank: 1184
Average Customer Review: 1.71 out of 5 stars
US | Canada | United Kingdom | Germany | France | Japan


  • Norton Personal Firewall hides your PC from hackers
  • Norton Intrusion Detection automatically blocks suspicious connections
  • Norton Privacy Control prevents personal data from being unknowingly released
  • New Norton AntiSpam keeps unwanted messages out of your inbox
  • Norton Productivity Control limits Web site and newsgroup access

Reviews (24)

1-0 out of 5 stars Simply awful
My husband was so frustrated with MANY problems that he finally uninstalled the whole mess. Even getting it off his machine took 2 days. For the first time in his life, he considered suicide.

It slowed my PC down (and I have a new AMD). I cannot access IE without disabling Internet Security Professional (this started out of the blue a couple months ago). I'm afraid to even try to uninstall it. I'll probably end up taking it in to a shop and having them uninstall it - and paying.

I will never buy from Norton again. I thought Norton was supposed to have a reputable product. It's trash.

4-0 out of 5 stars Great Product... With One Exception... Caveat Emptor
For the past several years I have used various Symantec/Norton products. Furthermore, as an IT professional I typically recommend their products to family and friends, primarily because of the User Friendly consoles.

However, as my subscription was about to expire for updates, I recently upgraded to Norton Internet Security Professional 2004 (NISP2K4) from 2003 (non-Pro) . I encountered a problem which I have found to be fairly common among folks who use multiple user profiles on their machines. I found users of 2000, XP Home, and XP Pro were all affected.

I am running XP Professional w/ three (3) user profiles (one work related, one for personal use, and one for wife). Each profile has it's own separate e-mail account set up in Outlook.

Before loading NISP2K4, I was not experiencing any problems. Following the installation, whenever I start Outlook after switching profiles, I receive the message listed below:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program C:\ProgramFiles\MicrosoftOffice\Office10\OUTLOOK.EXE
This application has requested the Runtime to terminate it in an unusual way. Please contact the applications support team for more information.

Troubleshooting Steps: I initially performed an Uninstall (including shared files) and then performed a Custom Install, selecting a single configuration for all profiles on the machine. Still receiving error messages.

Conducted the following Google search: (Norton Internet Security 2004 Outlook Runtime Error terminate)

Based upon some of the postings I read, this is a widespread and common problem with users of machines with more than one profile. I found a work around which disables the Norton Anti Spam toolbar, but still am seeking permanent solution which would leave the toolbar intact and not generate the error message.

If this problem is not resolved soon and integrated into future updates of Internet Security Pro 2004, I hope it will be integrated into the 2005 release and since I complained we might receive a free upgrade.

Sitting here thinking about it a little more, I realize that the problem may be specifically with the Anti-Spam portin of the suite. Will update with any responses I get from Symantec/Norton Tech Support.

As they say, Caveat Emptor... Buyer Beware!

5-0 out of 5 stars Gives meaning to the word 'safe'
This is very good. My pc has never been faster, and more safe. Plus you get Norton Antivirus Professional 2004 for free with this! Very good protection and regularly updated. Firewall gets a Truestealth rating on Gibon Research's ShieldsUp! test (
Only problem with the popup blocker (which works just fine by the way) is that some sites that use popups to navigate don't work. Luckily you can define not only what sites should be allowed to display popups, but also what PART of the site. It is possible to have the main site display popups and another part blocked.
I have seen people having problems with installing it. The problem seems to be that after installing and rebooting the program does not start, only a tray icon with a red cross. Pointing at this icon causes it to dissapear. Also, it is impossible to activate and register the program. I have a solution so more people can enjoy this fine program (cause you shouldn't expect much help from Symantec)
This solution only works for Windows XP. Sorry...
First, uninstall EVERY Symantec program you've got. After you are CLEAN of those programs, do the following:

A. C:\Program Files\Symantec (this could already be removed)
A. C:\Program Files\Common Files. Delete the Symantex Shared map.
C. C:\Documents and Settings\All Users\Application Data. (If Application Data isn't visible, enable 'view hidden files in Map options). Delete the Symantec map COMPLETELY.

D. Each account that the programs have been used on also have files (check all of them). See C:\Documents and Settings\(enter user-name here)\Application Data. Delete the Symamtec map.
E. ****These are register deletes. It is advisable to make a backup before you do this****
Open the Regedit (type Regedit in the Execute window(or whatever that is in English, I have a Dutch version). (Or go to Task Manager, New Task, and typ Regedit).
Now go to HKEY_LOCAL_MACHINE\SOFTWARE. Delete the Symantec map.
Go to HKEY_CURRENT_USER\SOFTWARE and delete the Symantec map here.

I would do a reboot at this point. After that, install Internet Security. This time, the registration window will appear.

1-0 out of 5 stars Bad Product For Developers..
The "Norton/Symantic" Shepard is much worse than the "Adware" Wolf. If you are a developer or need access to local development tools such as IIS, DON'T INSTALL THIS PRODUCT. I'm sorry I didn't read the Amazon reviews before I installed. It'll kill your machine's speed, IIS localhost and you'll either have to reformat OR IF YOUR LUCKY Restore to an earlier restore point. - (thanks to windows XP restore). I was lucky. Worst part is that there's no way to get a refund. I can't imagine how a large company like Symantec could put out such an ill conceived product - and even worse - a very sick help-and-support department. Talk about internet wolves. Get McAffee for antivirus and ZoneAlarm for Internet Security. Much better.

1-0 out of 5 stars Norton support has really deteriorated
I am on Amazon tonight to look up alternatives to Norton Anti-Virus because of their poor maintenance. (They have outsourced their maintenance, I think to India, and there is such difficulty and so many emails exchanged to try to get understanding and answers that I eventually just gave up on the anti-spam package and will never buy it again. I have had better results with the corporate version of anti-virus, but even with the business edition I have to wait very lengthy times to get to a customer service representative, but the ones I have gotten have been really great. But they are sitting at a phone right here in the USA. I have been a long time giving up on Norton because of past history. I started with windows back in the days of Windows 3.1 and Norton had wonderful software that filled the gaps in Windows and made the Windows experience better. I was also treated extremely badly when I tried to complain to the corporate/sales people about my dislike of and disapproval of outsourcing. The person ultimately hung up when I asked that my comments be relayed to her superiors. All of that being said, I feel my instincts were right and I am not even going to consider Norton, especially for a combination product. I also feel that the quality of the products are worse. They used to be much easier to configure and get working. These problems started before their firewall product, but that one was a particularly difficult product to deal with compared to many products in Norton's pass. Well, ultimately even a very loyal customer like me has to wonder whether it is time to give up. ... Read more

29. Norton Internet Security 2005 - Single User [LB]
list price: $69.99
(price subject to change: see help)
Asin: B0002Q86NK
Catlog: Software
Publisher: Symantec
Sales Rank: 7410
US | Canada | United Kingdom | Germany | France | Japan


  • Essential protection from viruses, hackers, and privacy threats
  • AntiVirus; Personal Firewall keeps personal data in and hackers out
  • Privacy Control prevents personal info from being sent out without approval
  • AntiSpam filters out unwanted email and helps protect against email fraud
  • Parental Control blocks access to inappropriate Web sites and newsgroups

30. Mobi ReCam - Camera Monitoring & Notification
list price: $99.99
our price: $99.99
(price subject to change: see help)
Asin: B000230E4M
Catlog: Software
Publisher: Mobi Technologies
Sales Rank: 7740
US | Canada | United Kingdom | Germany | France | Japan


  • Easy-to-use camera and notification software
  • Set up and monitor home or business from anywhere
  • Notification and viewing via cell phone, Internet, or email
  • Multiple camera support with simultaneous recording
  • Works with any wired or wireless IP camera

31. Symantec Client Security Small Business 2.0 - 5 User
list price: $320.00
our price: $289.99
(price subject to change: see help)
Asin: B00022KJHU
Catlog: Software
Publisher: Symantec
Sales Rank: 2619
US | Canada | United Kingdom | Germany | France | Japan


  • Powerful, multi-layer security in one easy-to-manage solution
  • Up-to-date protection against viruses, hackers, and blended threats
  • Cutting-edge firewall protection and intrusion detection
  • Centralized management tools facilitate automatic, timely protection
  • Updates and professional support whenever new threats emerge

32. Dave V5 File & Print Sharing Mac To PC - Single User
list price: $119.99
our price: $109.99
(price subject to change: see help)
Asin: B00016JEVY
Catlog: Software
Publisher: Thursby Software
Sales Rank: 4598
US | Canada | United Kingdom | Germany | France | Japan

33. INTEGO Net Barrier X (Macintosh)
list price: $59.95
(price subject to change: see help)
Asin: B000066B46
Catlog: Software
Publisher: Intego
Sales Rank: 6557
US | Canada | United Kingdom | Germany | France | Japan


  • This full suite of tools has firewall, antivandal, filter and privacy features
  • This four-level line of defense provides optimal security that you can customize to eliminate threats to your privacy
  • Personal Firewall protects and monitors all incoming and outgoing data
  • Antivandal blocks all attempts to break into your Mac, detects wrong passwords and logs vandal attacks for complete protection
  • Control cookies, block spam & ad banners, hide your browser & platform information

34. WiFi Locator
list price: $29.99
our price: $29.99
(price subject to change: see help)
Asin: B00030IEMI
Catlog: Software
Publisher: Intego
Sales Rank: 2077
US | Canada | United Kingdom | Germany | France | Japan

35. Symantec AntiVirus Small Business 9.0 with Groupware Protection - 5 User
list price: $421.00
our price: $379.99
(price subject to change: see help)
Asin: B00022KJIE
Catlog: Software
Publisher: Symantec
Sales Rank: 3449
US | Canada | United Kingdom | Germany | France | Japan


  • Powerful, easy-to-manage protection for small businesses
  • Automatically removes viruses, worms, and Trojan horses
  • Detects certain non-virus threats, including spyware and adware
  • Provides automatic and on-demand security updates
  • Centralizes installation, configuration, and maintenance

36. Perfect Website Creator
list price: $19.99
our price: $19.99
(price subject to change: see help)
Asin: B0006VXAVY
Catlog: Software
Manufacturer: Cosmi Corporation
Sales Rank: 4468
US | Canada | United Kingdom | Germany | France | Japan

37. Dantz AZ10F007000 Retrospect 7 Open File Backup

(price subject to change: see help)
Asin: B0007KI7CG
Catlog: Software
Manufacturer: Dantz
Sales Rank: 10569
US | Canada | United Kingdom | Germany | France | Japan

Product Description

Dantz Development (AZ10F007000) Retrospect 7 Open File Backup ... Read more

38. Symantec Client Security 2.0 with Groupware Protection - 25 User
list price: $1,876.00
our price: $1,719.99
(price subject to change: see help)
Asin: B00022KJK2
Catlog: Software
Publisher: Symantec
Sales Rank: 9072
US | Canada | United Kingdom | Germany | France | Japan


  • Powerful, multi-layer security for small businesses
  • Automatically removes viruses, worms, and Trojan horses
  • Hides desktops and remote computers from hackers
  • Blocks intrusion attempts, pop-ups, and banner ads
  • Centralized configuration, deployment, and management

39. Personal Firewall Plus 5
list price: $39.99
(price subject to change: see help)
Asin: B0000CEYOO
Catlog: Software
Publisher: McAfee
Sales Rank: 1989
Average Customer Review: 2 out of 5 stars
US | Canada | United Kingdom | Germany | France | Japan


  • Places an easy-to-use, always on-guard barrier between hackers and your hard drive
  • Denies outbound Internet access to malicious applications that might surreptitiously transmit personal data to hackers
  • Fingerprints trusted programs to connect without unnecessary or false alarm alerts
  • Easy-to-read graphical maps showing the source of hostile attacks and traffic worldwide
  • Links to a dedicated anti-hacking database and Worldwide Hacker Activity Map

Reviews (4)

1-0 out of 5 stars Poor excuse of a Firewall
Have had McAfee Personal Firewall Plus 2004 v. 5.0 for about 3 months. Installs easy, easy setup, no crashes, very compatible. Would I recommend this Firewall? NO WAY, NO HOW...

Never scaned my ports, figuring McAfee was doing a good job. Big mistake. By chance one day, I did a free port scan at First scan showed 4 ports open. NOT GOOD....

So went to built-in "McAfee Scan Your Ports" Showed 1 of the 4 PORTS OPEN. Reason only showed 1 OPEN PORT is McAfee's port scanner, "Hacker Watch" only scans the SAME 9 PORTS, and this takes over 4 minutes to do so. At, this site scans 1055 in little over 1 minute. Also same results at, verifying findings/results. Ports still open 80% of time.

OK I change settings higher. Only can go up 1 setting, without shutting ALL In AND OUT TRAFFIC OFF. Still same results, OPEN PORTS. FAQs don't help, so email McAfee Tech Support. That was two weeks ago. Since then have emailed every other day, no reply... Waited to hear from McAfee Support before writting this review, but no reply... Not going telephone route at 2.95 minute. Can buy better Firewall for 10 minutes talk time, or even free Firewall.

Also McAfee is hookup with many other software utilities, and these popup all the time. Tried to shut these off but can't. Think many software companies distribute their programs before complete. Can happen, but no support not forgivable. Hope uninstall works? Don't go with McAfee Firewall, or you might be writing one of these sad stories.

1-0 out of 5 stars A good program but for one ruinous flaw.
Think of Network Associates' McAfee Personal Firewall Plus as an average automobile that can be driven by everyone. Think of ZoneLab's ZoneAlarm Pro 4.5 (published for retail through Broderbund) as a feature-ladened "modified" car, which can also be driven by everyone, but is only truly appreciated by those with the know-how to tinker under the hood to realize maximum performance.

Personal Firewall Plus is an easy-to-use firewall for the average home user. The choice between PFP and Zone Lab's top-rated ZoneAlarm Pro 4.5 will depend on your taste for technical detail and proactivity. Though PFP has fewer features than ZoneAlarm Pro, Personal Firewall Plus compensates with a simpler interface and generally less intrusive operation.

The major operating difference between ZoneAlarm Pro and Personal Firewall Plus is that ZoneAlarm's security controls are much more granular. PFP only has four general settings for the firewall: Trusting, Standard, Tight, and Lockdown; and three Internet access settings for programs: Full Access, Block, and Allow Outbound Traffic Only. Personal Firewall Plus simplifies the firewall configuration process by integrating with, a Network Associates sponsored database of global geographically- and temporally-tracked information security intrusions and virus infections. Hackerwatch provides Personal Firewall Plus with some basic intelligence to automatically determine which programs should be allowed access or denied to the Internet, without bothering the user for permission. PFP will not bother you to let common applications (such as Internet Explorer, Netscape, MSN Messenger, Outlook Express, etc.) access the Internet. In practice, this feature works well but is not as smart as it should be. As of this writing, Hackerwatch does not recognize some common or fairly new applications that use Internet access for ancillary purposes, such Intuit's TurboTax 2003 for downloading the latest program updates and tax code revisions. Given Network Associates' work in corporate-level network security, Hackerwatch's slight ineptitude is somewhat surprising.

Personal Firewall Plus provides occasional pop-up notices from Hackerwatch on the latest virii and security alerts. While the notices may be thought of as informative (especially to those who use don't use anti-virus software), they may also be construed as advertisements for McAfee VirusScan. Fortunately, these pop-up notices may be turned off.

For $10 more (retail), ZoneAlarm Pro offers a bevy of privacy features and precision security settings that Personal Firewall Plus lacks. ZoneAlarm Pro has an ID Lock, a pop-up blocker, a cache cleaner, and a mobile-code (JavaScript, Java, ActiveX, etc.) blocker. ZoneAlarm Pro also has a program manager that can selectively authorize program access to the Internet down to specific program modules; and a site manager to selectively specify for websites users have visited whether cookies, pop-up / pop-under windows, and application code (JavaScript, Java, ActiveX) etc., are accepted or blocked. With the exception of the pop-up blocker, these features should be configured by technically experienced users in order to be effective. For example, ZoneAlarm Pro's ID Lock feature, which intercepts and alerts the user to browser and e-mail traffic that transmit personal information, such as private e-mail addresses, social security numbers, etc., begins with a high number of false positives. It takes some knowledge and experimentation to configure the ID Lock properly; to know what information different websites should be entitled to or barred from.

Like any other firewall, Personal Firewall Plus is meant to be paired with anti-virus software. Of note, MSN Premium broadband internet service subscribers receive Personal Firewall Plus and Network Associates' McAfee VirusScan for free as part of their subscription. The VirusScan and Personal Firewall Plus bundle (and its competitor bundles from Symantec) are also sometimes significantly discounted or available for free after rebate. I have never seen ZoneAlarm Pro significantly discounted.

Unfortunately, Personal Firewall Plus has one ruinous flaw: the program deactivates itself when checking whether a user's subscription service (to keep the program updated against the latest hack attacks) is current and valid. In fact, the onus is placed on the user to be alert to this circumstance and to manually reactivate the firewall. It is unbelievable that a firewall would leave a computer open and unprotected to attack, just to check its customer's credentials. It is akin to having your car secretly unlock itself while unattended in a public place to verify with its manufacturer that you owned the vehicle.

As a result, I recommend that prospective customers buy ZoneAlarm Pro instead. At the very least, ZoneAlarm Pro users are entitled to continue to use whatever version of the program installed at the time of a subscription service lapse, however intentional or accidental. In similar scenarios, Personal Firewall Plus users would unexpectedly find themselves at a terrible disadvantage.

1-0 out of 5 stars Avoid all McAfee products

- It works?? I don't know - it's never done anything on my computer, so maybe it hasn't been tested yet.

- It can be obtained free after mail-in rebates.


- Starting around a month before your update subscription ends, McAfee "Buy New Subscription" pop-ups appear, you click on the x to close and they disappear...... for 60 seconds. Then they reappear, you click on the x ..... a minute later it comes back. There are only two ways to stop these popups - go online with your credit card number to to resubscribe to their update service or uninstall the McAfee program. Customer service and tech support both refused to tell me how to disable these continuously reappearing and incredibly annoying pop-ups.

- Tech support is virtually non-existant, unless you call in to their $2.95/minute or $39.99/issue support lines. E-mails get canned, non-responsive answers. The FAQ section of their website has no responses to real questions and the "24/7" tech support chat system is always busy or non-functional - its unavailable 24 hours a day, 7 days a week.

- Having registered a previous version of a McAfee product may prevent you from getting updates on subsequent versions that the user legitimately acquires. I bought both Viruscan Professional 8.0 and Personal Firewall Plus, after getting VS Home 7.0 (both were free after rebates - the only reason I purchased them) and when the auto update tries to give me the current update of my new programs when I go online, it tells me "You are not authorized to receive this service." An e-mail to customer support got me back a confirmation that I am properly registered for the two new programs and I should have no problems. I guess continuing to receive the "You are not authorized to receive this service" response when I try to update the virus database isn't a problem for McAfee. However, it is a darn big problem for me.

-Who knows what sort of spy-ware McAfee installs on your computer with its standard installation? A quick check with Windows Explorer reveals that their uninstallation procedure does not uninstall 100% of the components of the McAfee software you have installed, that is for sure.

Avoid this horribly run company and its products. Even though it's not costing me any more than tax and postage after the rebates to re-subscribe, I think that's still the opposite of a bargain and I regret my decision to stay with McAfee. In retrospect, I should have gone with either Norton or one of their competitors.

5-0 out of 5 stars Great app!
This app is worth the money! Keeps everything out that doesn't belong! And, unlike the rest of the 2004 line up from McAfee, it doesn't crash every time you open it!

For Firewalls, go with McAfee, for Virus scanners, go with McAfee, but don't buy QuickClean or InternetSecurity (very crash prone). ... Read more

40. Norton Personal Firewall 2004
list price: $49.95
(price subject to change: see help)
Asin: B0000C8Y0S
Catlog: Software
Publisher: Symantec
Sales Rank: 787
Average Customer Review: 1.91 out of 5 stars
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  • Hides your PCs on the Internet so hackers can¿t see them
  • Norton Intrusion Detection automatically blocks Internet attacks
  • Norton Privacy Control prevents data from being sent without your knowledge
  • Program Control determines which applications can safely connect to the Internet
  • LiveUpdate automatically checks for new protection updates when you¿re online

Reviews (22)

2-0 out of 5 stars Norton Firewall 2004 Causing More Stress Than Its Worth
After having such a great experience with Nortion Antivirus over the last several years, I just assumed that Norton would have a good firewall program too. I was wrong. First and most irritating, my computer became extremely slow on start up after installing the program (adding about 4 - 5 minutes!), despite having a new computer with more than enough drive space and RAM. I removed the program for awhile and regained normal start up speed. Second, the popup warnings are a mixed benefit. While it does block some obviously bad attempts to access my computer, I sometimes have to tell it 10 or 15 times within a few minutes to allow access from permissable sources even though I am clicking "always allow" access from this source. Third, the privacy blocker seems like a good idea (you enter in your private info that you do not want sent over the computer such as your home address, phone, etc), but I had to turn that feature off when I tried to make a purchase on-line DESPITE clicking "ALLOW" about 20 times. The warning window repeatedly popped up every time I clicked allow. The program just didn't get it. I keep checking the Norton website for patches, but to date there are none. Today I was so fed up with the slow start up that I removed the program again. So much for my $50.00... I say it's worth about $5.00

1-0 out of 5 stars Why did you do it - Norton?
Recently bought new computer preloaded with Personal Firewall 2003 - had problems accessing some website features but was able to fix following excellent advice from ATT. Received message from Symantec saying my version should be upgraded to 2004 version - BIG mistake - cannot access ANY website (including Symantec) with Firewall enabled - no matter what! - no advice available from Symantec website (unless I pay $29.95 per call) - very unprofessional< Symantec - expected much better from you. Hope I can uninstall. Star rating - minus two.

1-0 out of 5 stars Very difficult to install
Bad uninstalls of previous Norton products can cause this one to hang and not install. No customer support (they promise to email you in 3-5 days.....). No easy was to self-troubleshoot the problem (even though there are lots potential causes listed on the Customer Support web site).
I've used and recommended Norton products for ten years, and will now switch to another brand. This was obviously released before it was fully developed.

1-0 out of 5 stars worst customer support
This product if full of defects,cannot be installed easy, lot of headache and not phone support for customers. If you want for a new product customet support, they will ask you for 24.99 per incident! They are crazy! On line support? yes, send a email 5 days ago, still no answer, and u cannot find any phone # to talk with anyone.

1-0 out of 5 stars Norton Personal Firewall
BIG FAT risk writing this. Read on to see why.

As a designer, I've been using my Anti-Virus and Firewall with NO problems for a while now. As I do every morning, I get online and check for Norton updates (especially Virus Definitions).

So, about two weeks ago, I load in a bucket-load, only to find my perfectly-tuned work machine slowing like an F1 car running out of fuel at Monaco!

Now I can't see ANY webpages WITHOUT disaabling my Firewall - DESPITE granting IE/Opera/Mozilla net access SEVERAL TIMES.

When I do connect with Firewall enabled, I get attacked with heaps of twats using trojans. But I can't see any web sites. There's absolutely NO CHANGES made to an already successful set-up, so WHAT'S GOING ON SYMANTEC???????? Every time I go online, I'm comprimised. What sort of Firewall is that????

I'll be buggered if I'm going to spend more cash simply because you can't be bothered to support 2002 users with this software. I have paid for my updates until October 2004!

I've also had a heap of customers with this new 2004 Firewall/Ad Blocker installed saying the website I made doesn't work! It even blocks legitimate branding images on a web page as adverts! It presents users, critically, with NO CHOICE and makes the job of legitimate enterprises and designers alike with a VERY business-biased veto option on what we see.

I had the utmost respect for Symantec for years, then this!

No support, then 'Sorry, we didn't get $50 out of you this year, go swim!'

Atrocious. Get something else! ... Read more

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