Features

• Easy-to-use contact and customer-manager software
• Access, organize, and manage contact details
• Stay on top of schedule 24/7; share customer info securely
• Link to Palm OS and Pocket PC handhelds
• Forecast, track, and report on sales opportunities

Features

• Information management tool for delivering great customer service
• See customers at a glance and detailed information instantly
• Synchronize information between key applications
• Import contacts from QuickBooks, Microsoft Excel, Outlook, and more
• Create group mailings instantly; familiar look and feel of QuickBooks

Reviews (20)

Easy fixes that are never implemented....
ACT is a great concept and has moved the CRM world. BUT it has changed little in the last 10 years and desperately requires a new release. The three most important updates required are a) better e-mail - integration with Outlook would be fine, b) much improved mass maintenance, lookups, and reporting and c) a more stable and robust data platform. Continued reliance on what are essentially DB 2 files (anyone out there remember them?) is silly and is the reason that file corruption and data loss is endemic with ACT. ACT is a goldmine for BEST and it's being milked, but one wonders how much money is being invested in improving the product. A little attention to fixing the product's many problems would give a significant boost to the software. I have to believe that a mass upgrade from version 6 would also be good for BEST's profits.

These problems have existed for a long, long time, and users have waited for the ACT people to resolve them. 6.0 was an exercise in half measures and disappointment. For that reason, we've come to believe that BEST Software has broken trust with us as their customers. They have broken trust with their certified consultants by being unresponsive to them. Many of us have concluded that they don't deserve our business anymore. We're looking for others that do. And when we find our solution, we'll buy through Amazon, a company that constantly tries to provide better service and a better platform for its customers.

Website needs better product description
ACT! 6.0 for 2004 includes ACT! For PalmOS for free. Why couldn't I have learned by reading the product description on Amazon.com BEFORE the product arrived at my house? I didn't appreciate paying for extra/unneeded copies of ACT! for PalmOS when it was included for free in the main product.

ACT 6.0 Service Trap, beware of hidden fees!
Pure Crap! Be aware that Amazon offers a great price, but the product comes with zero support. Upon receiving ACT, I intstalled it and tried to sync the database with others in our office. With no success after following the on-screen and manual directions, I called Best Software to ask for help.

There first question was "Where did you purchase the product?" When I told their rep that I purchased it from Amazon, she scolded me for not purchasing direct from the company. She then told me that ACT purchased through Amazon has no support and it would cost $199.00 to sign up for a one year support contract.

This is the first time I have ever purchased software from a company and had them refuse to answer a simple question in the first week of trying to use their product.

Over all, a very poor experience and I am sure we will not waist our time purchasing another product from Best Software. Simply calling a company "Best" does not insure that they will live up to their billing.

Very good CRM software
I like this software because of the features that are very important for my business. I recommend this software if you are not using Outlook or any other contact management software. Unfortunately it is price is a bit high.

Nightmare
If you want to store contact information, using the old pen and paper is better than ACT! We have an ACT database storing roughly 3,000 contacts. It is EXTREMELY slow. Integration with Outlook 2000 or 2003 (havent tried xp) is just about inoperable. I recommend that if you have to the tools and knowledge to create your own contact database, do it. It can then be tailored exactly to how the user needs it. ... Read more

Features

• Access, send, and receive e-mail messages from multiple accounts -- including work, personal or Web-based accounts
• Outlook 2003's Reading Pane, now on the right side of the screen, displays twice as much content, with reduced scrolling
• Group messages by date, size, conversation, subject, importance or other criteria for easy retrieval
• Quick Flags let you flag messages by priority or time sensitivity
• New Navigation Pane easily accesses Contacts, Calendar, Tasks, Folders, Shortcuts and Journal

Reviews (20)

E-mail is once again an enjoyable EXPERIENCE!
Outlook, is so revamped, this alone is a worthy upgrade. Three panes in Outlook 2003 make e-mail an enjoyable experience. The Mail Pane holds all of the necessary tools found in prior versions of Outlook such as the Outlook Bar, and the different folders such as inbox, calendar, etc. The second pane gives an expanded view of the different items listed in the Mail Pane, like your incoming mail, contacts and calendar, which makes reading these information resources easier on the eye and productive by providing a better view. Reading your e-mail in the third pane (Preview Pane), the user views the message in portrait layout, more content is seen compared to prior versions. Its even better to view e-mails with "Clear Type" turned on for Windows XP users. Other features such as improved Virus and Spam protection makes Outlook 2003 a great upgrade. Outlook is not placed on the desktop by default, it can also be minimized to the system tray in Windows, for users connected to an Exchange Server, this displays all the network settings available.

Worth the cost of the upgrade? Buyer beware.
I like the new layout of the panes in the Outlook 2003 window but is it worth the price of the upgrade? Probably not.
I have run into a few problems since I first rated this product.
I read a couple reviews of the Office 2003 upgrade and found that others felt the Outlook 2003 upgrade is the only part of the new Office suite that is worth the cost and hassle to upgrade. I decide to take their advice (and save $) and only upgrade OL.
Two problems have arisen since then.
1. The Office Shortcut bar is no longer a part of the Office suite. This is a great disappointment to me because this is one of the great efficiency tools that Windows has to offer. Luckily, Office XP is still installed as Word/Excel/PowerPoint so I still have the bar but the buttons which applied to OL 2003 are no longer available. If you are dependent on this feature as I have become, don't upgrade the full suite or it will disappear.
2. Because of the conflicting versions of the Office suite that I am using, there isn't full functionality between the programs anymore. For example, I can no longer send the body of a Word/Excel document as the body of an email by simply clicking the "E-mail" on the toolbar in the application. This is more trivial than the first issue.

Need to fix PCS
Generally good, but two bugs remain from before:
1) Outlook PCS, which offers the only hope of exchanging with a PDA contact date organized into subfolders, is so buggy as to be unusable. A little effort by MS could make it great.
2) Appointments still get totally screwed up if you change time zones on the computer. Have to work around by pretending that you're in your home time zone when you travel, but just change the clock time.

Works Great
New interface and features are nice. I use OpenOffice.org instead of Microsoft Office, so a can't comment on the Microsoft Office integration.

Didn't notice and "AdWare" as stated by another reviewer.

I upgraded from Outlook 2000 and it went flawlessly. Found all my Rules, customized folders and Accounts without any setup.

Until the Open Source community provides an alternative on a Microsoft platform, I'll continue to use Microsoft Outlook. For $90.00, you can't beat it.

Thanks for a great product Microsoft.

Big improvement, new folder features are great
I use Outlook for managing tasks, contacts, mail and schedules. The new 2003 version is a vast improvement, at least in look and feel. The folder management is revised to split the window on the left to "favorite folders" and "all folders." Folders are a great way to organize and store emails, so this is a welcome change.

Then, the mail is organized by "today", "yesterday", and then the days of the week and back weeks. This helps to organize and trim out the inbox, which can get cluttered. For this attractive new feature alone, it's worth upgrading.

The look of the user interface is consistent with Windows XP, with the snazzy shaded bars. Nice to work with. Other improvements --the calendar also has been expanded, and tasks and contacts have new features, too. For example, the mail reading pane is larger, less scrolling required (yay!) and you can organize messages by subject thread to delete an entire series. Pretty cool.

If you are a dedicated Outlook user, the upgrade is well worth it, in my opinion. ... Read more

Features

• Helps connect selling professionals with small businesses
• Easily access, organize, and manage contact details
• Time management tools; track sales opportunities
• Integrates with Palm OS and Pocket PC handhelds
• Easily share and synchronize contacts and calendars

Features

• This stand-alone version of Lotus Organizer has all the tools you need to control your schedule
• Use it to set up appointments, track your business and personal contacts, and create to-do lists
• Autodial phone numbers, make notes, and sort your information with just a mouse click
• Share calendars online to set up meetings and trade schedules through the Internet
• Area Code Changer helps find all contacts within a particular area code

Features

• Contact and customer-manager software for up to 5 users
• Access, organize, and manage contact details
• Stay on top of schedule 24/7; share customer info securely
• Enhanced group scheduling; link to Palm OS and Pocket PC handhelds
• Includes Microsoft SQL Server 2000 Standard Edition

Features

• Contact and customer-manager software for 5 users
• Access, organize, and manage contact details
• Stay on top of schedule 24/7; share customer info securely
• Link to Palm OS and Pocket PC handhelds
• Forecast, track, and report on sales opportunities

Features

• Helps connect sales teams and corporate workgroups
• Easily access, organize, and manage contact details
• Time management tools; track sales opportunities
• Integrates with Palm OS and Pocket PC handhelds
• Increase larger team efficiency; recommended to 50 users

Features

• Personal organizer software with powerful tools
• User friendly interface; hundreds of printable calendars
• Prioritize and manage to-do list; organize contacts
• Manage and track all business and personal expenses
• Synchronization with handheld devices

Features

• Organizes names, addresses, and other contact information
• Print labels, envelopes, address books, and post cards
• Import database files; easy data entry; sort and filter
• Keep contact records; eliminate duplicate records
• Send personalized emails; new mail-design wizard

Features

• Easily manage mail list and address book
• Select from over 20 mailing templates
• Import data from popular databases; intuitive data-entry screen
• Customize mailings with easy-to-use design tools
• Send personalized emails; send up to 1,000 emails per hour

Product Description

Franklin Covey PlanPlus v.3.0 for Microsoft Outlook - Utility - PCPlanPlus for Microsoft Outlook doesn't replace Outlook, rather, it enhances Outlook by seamlessly integrating the FranklinCovey Prioritized Daily Task List, an all new Project Task List, Weekly Planning Tool, PowerNotes, and much more. The result is a powerful partnership of the group scheduling advantages of Outlook and the proven planning methods of the world leader in planning tools and training. PlanPlus version 3.0 is our fastest, most powerful, most reliable solution yet for those who want to transform Outlook into a true planning application. ... Read more

Features

• Easy-to-use contact and customer-manager software
• Access, organize, and manage contact details
• Stay on top of schedule 24/7; share customer info securely
• Enhanced group scheduling; link to Palm OS and Pocket PC handhelds
• Includes Microsoft SQL Server 2000 Standard Edition

Features

• Organizes your customer info
• Find important info fast
• Built-in forecasting tools

Reviews (1)

Don't waste you money unless you really need this
This product is a bit overpriced, and that's an understatement. It does have a lot of cool features, lattest stuff, but you might want to wait until it's a bit older and a lower cost. It's really fast, sometimes too fast. I suggest people who absulatly need this get it, if you jsut think it's cool. Don't buy it ... Read more

Features

• The perfect tool for organizing the names, addresses, and other contact information with just a click
• Adjust the fonts, colors, logos of your mailing labels and homemade postcards in just a few steps
• Choose from hundreds of label sizes you can print with a click
• Thousands of clip art images included
• Accepts postal codes from other countries and provinces

Features

• New OCR technology for rapid and accurate information taken straight from your business cards
• Intelligent business card processing with automatic orientation, deskewing & cropping
• Powerful contact database for archiving, searching, selecting and exporting your contacts
• Define which fields you want to print as a list, or as labels -- all popular label formats are supported
• Synchronizes with your PDA or conatct database - Pocket PC, Outlook, ACT!, Lotus Notes, GoldMine & more

Reviews (1)

cardiris3
This operates pretty simply, but for the price I would have expected more features. The OCR is fair with only 10-15% of the cards populating the fields all correctly.
Major drawbacks are that cards with black color in them split into two cards.
No crop or straighten tool (the program claims to auto-straighten but does not work well)I fixed this by using an Avery (7600) clear 3 ring binder card holder page to keep the cards straight while scanning. This has helped a lot. ... Read more

Reviews (1)

Excellent enterprise calendar
The interface is easy to work with and is clear and straight forward. Except for a few glitches when upgrading from version 3.0 this has been a stable program. Palm sync feature is nice, overall the software is almost as good as Entourage from Microsoft, but this app allows for network calendaring over the internet and within your LAN, Entourage does not. ... Read more